What Time Does Walmart Customer Service Close?

What time can you make returns at Walmart?

What Are Walmart’s Return Hours? – Knowing their return hours is essential if you plan to return to Walmart. Most Walmart stores have return hours between 6 a.m. and 11 p.m., which match their regular store hours. However, this rule has some exceptions, as some stores may open at 7 a.m.

How can I contact Walmart customer service?

Contact our Customer Service team at 1-800-925-6278 (1-800-WALMART) to provide a comment or ask a question about your local store or our corporate headquarters. View additional contact information here.

Why does Walmart take ID for returns?

If you don’t have a receipt, your ID is keyed in for the refund. There is a limit on how many ‘no receipt’ returns you can do. If you haven’t done a lot of returns without a receipt, you might want to start checking your credit report. Someone may be using your ID.

Can you email Walmart customer service?

Has Live Chat Been Implemented by Walmart Customer Service? – On its website, Walmart Customer Service offers a live chat feature that is accessible around the clock. The chatbot can answer a lot of queries, but if it is unable to, describe the problem in detail, and the bot will link you with a live agent with who you can communicate.

Start on the Walmart website’s primary Help page to access the live chat for customer service. Find the blue “Contact us” button by scrolling down until you see it. The lower right-hand corner of the screen will change to a chat box when you click this button. The talk always begins with a short introduction and a list of possible subjects. The chatbot will ask you a series of questions and provide you with directions to help you solve your problem if you see an option that accurately describes your situation. The chatbot can assist you to get in touch with a real person if you keep exploring the topics and don’t find what you’re looking for. The virtual assistant will ask you to explain your issue in your own words after you’ve specified that your topic of interest is “something else.” You will soon be in contact with a live representative who can assist you if you type this into the chat box. If you have selected one of the recommended issues and the chatbot’s responses are insufficient, you will also be put in touch with a real agent. Walmart Live Chat can assist with a wide range of topics. It can help with things like orders placed, returns and refunds, and your online account, for instance.

The chatbot can also respond to inquiries concerning Walmart Plus and out-of-stock items. Even details regarding the COVID-19 vaccine can be found there. Additionally, you can offer feedback through Walmart’s Live Chat. In particular, you can utilize the chatbot to give feedback to a driver who delivered your Walmart Delivery order or to share a retail experience you had. Email is one way to reach Walmart Customer Service. There is a link on the corporate website’s main contact page that you may use to send an email. You must pick a topic, add comments or an explanation of your inquiry, supply contact information, and select your nearby store before you can email Walmart Customer Service.

Customer comments are accepted at Walmart. Start on the “Contact Us” page of the main Walmart site if you wish to send an email with comments or a question. You can start the procedure by clicking the ” Email Customer Service” link, which will direct you to another website. Before sending out an email, you must supply some essential information.

You must first pick a subject that relates to your comment or question. This makes it easier to send the email to the appropriate department or person who can assist you. Select from the following six main classifications:

Store Experience Discontinued Item/Brand Company Feedback and Questions Product Question/Product Feedback Investor Information Community & Giving

You can then put any comments or inquiries in the supplied text box. You have a maximum of 3000 characters, so you should have enough room to properly elucidate your ideas. For a Walmart Customer Service representative to contact you, you must also enter your contact information. To serve consumers via social media, Walmart Customer Service mostly uses Twitter and Facebook. By using @walmarthelp in your Tweet, you can post a query on Twitter. A virtual assistant that can respond to many of your inquiries will initiate a dialogue with you on the Walmart Facebook page when you use Messenger to initiate a conversation.

On Twitter, the Walmart Help account is often used. Customer service representatives are frequently available to respond quickly to your Tweets. The 280-character limit on Twitter ensures that you will receive your response concisely as well! You may ask questions to Walmart at any moment via their Twitter accounts, which is an additional perk.

Even if you might not get a response right away in the middle of the night, you can always Tweet @walmarthelp. Additionally, Walmart has a lively Facebook page, You can use Facebook Messenger to start a chat with Walmart Customer Service on their page.

1. A chatbot will first provide some alternatives for helping subjects and explain how to get assistance.
2. If the chatbot is unable to respond to your query, you might eventually be put in touch with a live agent.
3. Although Walmart has an Instagram account, there is no way to contact customer service there.

Similar to the official Walmart Twitter account (@walmart), marketing and crucial communications are the main uses of the Instagram account. The finest social media channels to use to contact Walmart Customer Service are Twitter and Facebook. Utilizing the Live Chat function on the Help Page is the easiest way to get in touch with Walmart.

The majority of straightforward questions can be promptly answered in the Live Chat with just a few keystrokes. You can still connect to a human agent in the same chat window if the automated responses don’t adequately address your query. You receive nearly quick responses when you use the Walmart Live Chat feature.

Topics can be easily chosen from the menu options that appear, and the chatbot can offer direct links to specific website pages. In general, browsing alternatives online is quicker than waiting to hear them read out over the phone. Additionally, if you do need to speak to a real person, working on your computer while you wait is considerably more convenient than waiting for a call to be answered.

How do you call out to Walmart?

How to Call In Sick at Walmart: Everything You Need to Know A guide to calling out at Walmart when you’re feeling ill Got a shift coming up at Walmart, but feeling under the weather? If so, you’ll need to let your team know you won’t be able to make it.

1. But how do you call in sick when you work for the largest employer in America? Lucky for you, Walmart makes calling in sick fairly simple, and this article will show you a few ways to do it.
2. We’ll also explain what happens if you call out too often, and how to request a long-term medical leave if you’re dealing with a more serious health issue.

Keep reading to learn how to get the time off you need so you can return to your job at Walmart feeling refreshed.

• Call 1-800-775-5944 or go to to report an absence. Provide your Walmart ID Number, date of birth, store number, and any other info requested.
• If possible, be sure to call in sick at least 3 hours before your shift’s start time. Missing too many shifts, or forgetting to call out, could lead to termination.
• You can apply for a leave of absence (LOA) due to major health issues. Most LOAs are unpaid, but you may be eligible for short-term disability payments.

1. 1 Call 1-800-775-5944 to call in sick over the phone. When prompted, enter your Walmart Identification Number (WIN), date of birth, and the store number for the Walmart where you work. You’ll receive a confirmation number. Write this number down. You’ll then be transferred to your store manager. Give them your confirmation number and, For instance, you can say “I’m not feeling well,” or “My daughter is sick and I’m taking her to the doctor.”
   • If possible, call out at least 3 hours before your shift is scheduled to begin.
   • You don’t need to provide a doctor’s note.
   • You don’t need to provide detailed medical information when calling out. You can simply say “I’m feeling sick.”
   • You’re allowed to call in sick if you’re experiencing an illness or injury, or if your child or dependent family member is sick.
   • Avoid calling out unless you (or your child or dependent family member) are actually sick.
2. 2 Go to to report an absence online. Select “Login” at the top right of your screen, then enter your WIN and password. Once you’re logged in, select “Report an Absence” from the options at the top of your screen. Select which shift you’ll be missing, then provide a brief explanation for the absence. For instance, you could write “I have a fever” or “My son is sick and missing school today.” After providing your reason, click submit. Write down the confirmation number that appears on your screen.
   • You can also download the and report your absence using the steps above.
   • Submit your absence request at least 3 hours before your shift is scheduled to begin, if possible.
   • As a courtesy, call your manager to let them know you’ll be missing your shift, in case they aren’t automatically notified in time.

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1. 1 You get 6 paid days off per year to use for call outs, with no penalty. More specifically, you get 48 hours of “Protected Paid Time Off” (PPTO)—or six 8-hour workdays—which you can use at any time. PPTO is available to all Walmart retail associates: full-time, part-time, and temporary. Using PPTO won’t count against you as long as you call out before your shift begins.
   • New hires don’t get PPTO right away. Associates accrue PPTO according to how many hours they work and how long they’ve been with the company.
   • PPTO counts against your regular “paid time off” (PTO). For instance, new full-time associates accrue 72 hours of PTO in their first year, 48 of which are “protected” for use as sick days.
   • Likewise, using too much regular PTO (say, for vacation days) may leave you with fewer PPTO hours to use for sick days.
   • Unused PPTO rolls over into the next year.
2. 2 If you run out of PPTO, you accrue “warning points” for call outs. You receive 1 “warning point” for each absence you request. Warning points are used to track employee conduct, and each point stays on your record for six months. Having points on your record makes it more likely that you’ll face disciplinary action, like write-ups or termination.
   • For instance, if you have no PPTO remaining, and you call in sick twice in January and once in March, you’ll have 3 points on your record starting in March.
   • In this example, the 2 points from January will disappear in July, and the point from March will disappear in September.
   • You’ll also receive 1 point for missing more than half a shift by showing up late, leaving early, or both.
   • If you have no more PPTO, you won’t get paid for your shift if you call out.
3. 3 You receive 2 warning points if you fail to report an absence. This happens regardless of whether you have PPTO hours available. Failing to report can include not showing up to your shift, or reporting an absence after your shift’s start time. You can void this situation by your shift is scheduled to begin.
   • If you have an emergency and can’t call in, contact your manager (or have a family member do so) as soon as possible. They may be able to provide an accommodation or exception, depending on the situation.
4. 4 If you accrue 5 or more points, you could lose your job. You’ll accumulate points quickly if you miss multiple shifts in a six-month period, so it’s best to avoid calling in sick unless you’re unable to work. Talk to your manager if you feel you’re worried about occurring points due to an illness or injury, or due to a child or family member’s illness. If possible, ask them for an accommodation, such as allowing you to work fewer shifts, if you think such a change would help you.
   • If you have an injury or chronic condition that’s causing you to miss work, consider taking a medical leave.

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1. 1 Consider a medical leave if you can’t work for an extended period. To be eligible, you must be diagnosed with a health condition that prevents you from working, such as an injury, physical illness, major surgery, mental health condition, or substance use disorder (including attending a treatment or rehab program). All Walmart employees are entitled to 12 weeks of unpaid medical leave, regardless of their position, pay rate, or how long they’ve been with the company. By federal law, you will be able to keep your job and return to work after your leave has ended.
   • You can also apply for a medical leave if your child, spouse, or other immediate family member is severely ill, requiring you to care for them full-time.
   • Sign in to to request a leave of absence. You’ll need to provide your WIN, work schedule, and other information.
   • You’ll need to, such as a letter in support of your medical leave.
   • Depending on your state, you may also be eligible for paid sick leave or short-term disability assistance under certain circumstances. Contact a Human Resources manager to ask if you qualify.
2. 2 You may be eligible for Walmart’s short-term disability program. If you’ve been with the company for a year or more and you become unable to work due to illness or injury, you can apply to receive short-term disability payments directly from Walmart. If approved, you’ll be paid 50%-60% of your average weekly wages, until your medical leave ends. Apply for Walmart’s short-term disability payments when you submit your leave of absence request.
   • Your short-term disability payments will be taxed like regular income.
   • This program is part of your employee benefits package, which also includes your health insurance and vacation days. It’s separate from short-term disability programs offered in certain states.

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Ask a Question Advertisement Thanks for reading our article! If you’d like to learn more about the corporate world, check out our in-depth with, This article was co-authored by and by wikiHow staff writer,, Elaine Lou Cartas is an award-winning Business & Executive Career Coach and the CEO of Elaine Lou Coaching, based in Los Angeles, California.

1. With over 10+ years of professional experience, Elaine guides women of color, and allies, who’ve established themselves in leadership and executive roles to create a holistic life so they can lead without sacrificing their well-being.
2. She was awarded #1 Thought Leader by LA Weekly + Top 5 Business Coaches by Apple News for 2023.

Her career advice has also been featured in Fobes, Business Insider, Money Magazine, and LinkedIn News. Elaine is also the host of the Color Your Dreams Podcast (https://elainelou.com/coloryourdreams/). Elaine received her Bachelor’s degree in Psychology and Sociology from the University of California, Irvine; and her Master’s in Leadership and Management at the University of La Verne.

• Co-authors: 4
• Updated: June 27, 2023
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Thanks to all authors for creating a page that has been read 19,487 times. : How to Call In Sick at Walmart: Everything You Need to Know

Does Walmart have customer complaints?

Thousands of people contact the Walmart customer service daily to make tons of complaints. From refund requests to reports of defective products, Walmart complaint portals are often buzzing with messages from clients nationwide. Because of these numerous complaints, it typically takes a long time to get feedback.

How do I return an item over $50 to Walmart without a receipt?

Go to the Service Desk with the product and your valid government-issued photo ID. Your returns will be tracked against your ID. There’s some chatter online about a maximum of three returns without receipt in a 45-day period, but that info isn’t something Walmart will verify for me.

Can I return Walmart items bought online?

Walmart return policy overview – Generally, items purchased on walmart.com can be returned or exchanged within 90 days. Items purchased from other companies via walmart.com will need to be sent back to the seller of those items. Some items need to be returned more quickly such as cell phones and various other electronics which is outlined in the Walmart Return Policy,

What is the return policy for Walmart?

Walmart makes returns easy. No matter what your reason is, U.S. customers can return items up to 365 days from the shipping date — free!

Can Walmart refuse a return?

If it all checks out and the return isn’t subject to one of the store’s exceptions, you’ll probably get your money back. Note: Walmart’s website says that the store reserves the right to refuse returns whether you have a receipt or not.

What does Walmart not let you return?

Firearms and ammunition – Milan/Adobe Walmart’s return policy does not include any firearms or ammunition for firearms sold by the store. It also doesn’t cover airsoft and air guns, BB guns, or crossbows that may have been purchased at the retailer.

Can Walmart refuse a return with a receipt?

For most items, returns can be made whether or not you have a receipt. But if you do not have a receipt, your return is subject to a refund verification process. And the Store Manager has the authority to make the final decision about whether an item can be returned.

What is an example of a Walmart email?

What is Walmart email format? Walmart common email format is [email protected], being used 51.6% of the time. Other email formats include [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected].

What is the Walmart call out number?

You must contact your manager or supervisor at the location you work and request a sick day if you need to call in sick at Walmart without a WIN number. If you have a WIN number and want to call in sick at Walmart, simply call their call-out sick number at 1-800-775-5944.

Can you call in online at Walmart?

What Is the 1-800 Walmart Call-In Number for Associates? – The official Walmart Associates Information Line (or Attendance Hotline) is 1-800-775-5944. You should strictly use it to report when you want to call in sick or late. Before calling the Walmart Associates Information Line, ensure you have the requirements to call in sick at Walmart.

One critical requirement is your Walmart Identification Number (WIN). Your WIN is a unique code that Walmart assigns to you when the company hires you. This code identifies you as a Walmart associate and is crucial for employer-employee transactions. Avoid calling in sick through your local store number.

Besides the official Associates Information Line, you can report sick through the Walmart Online portal for employees at WalmartOne.

How do I call and quit Walmart?

You can quit your job at Walmart by speaking with your manager and providing them with the date of your last day at work. There are many reasons that people have for quitting their jobs. Whatever the reason is, it is a good idea to leave your job in the right way and in good standing.

1. While there isn’t a legal obligation to give two weeks’ notice when leaving a job, it is the right thing to do for many reasons.
2. This shows that you are able to conduct yourself as a professional and improves your chances of being able to return or of having a positive recommendation.
3. This two weeks notice also gives the management team time to adjust schedules and fill in any gaps that your departure may cause.

This will reduce the interruption for your managers and your teammates and will also leave them with a positive impression of you (win, win!) Some stores may require that you also put your notice in writing. If this is requested, you can write a formal resignation letter, or you can send it via email to your manager and human resources.

If a formal resignation letter is requested, you should address the letter to Human Resources, and it should be polite and professional. Make sure you clearly state the date that will be your last day at work and include your reasons for leaving. If you are leaving for a negative reason, it is better to add something non-committal and polite, like you are leaving to pursue another opportunity.

This can leave the door open in case you need to come back or ask for a reference for a future position.

How many days can you call out at Walmart?

If you’ve been with Walmart for less than 6 months, you’re allowed 3 1/2 occurrences. If you’ve been with Walmart for 6 months or longer, you’re allowed 8 1/2 occurrences. Once you reach 4 and you’re less than 6 months, you’re terminated. Once you reach 9 and you’ve equal to or more than 6 months, you’re terminated.

Does Walmart accept returns on Saturday?

Conclusion – You can return an item to any Walmart store between 7 am to 11 pm on weekdays, and 8 am to 10 pm on weekends. Walmart handles in-store returns at the customer service desk near the store’s front. You can make a return after the store hours, although it is advisable to do so during regular hours when the service desk employees are there.

Does Walmart accept late returns?

What Is Walmart’s Return Policy After 90 Days? Walmart is known for having a super generous return policy as long as you stick to their return window, which expires after 90 days. Before that, you can return (almost) anything for (almost) any reason. But what happens if more than 90 days have passed and you want to request a refund from Walmart? Don’t worry.

Can I return at any Walmart?

Yes you can return any items purchased from Walmart to another Walmart as long as you have the receipt. You can still do so without the receipt but instead of getting your money back they will put it for you on a Gift card. Please note, you have to have your id present at the time of return.

What does Walmart do with returns?

Walmart – In the store or online, Walmart resells products returned in their original packaging. Products that have been opened or used are resealed and resold at a discount price or put on clearance. All returned groceries, defective, damaged, or recalled products are disposed of. jetcityimage/istockphoto 5 / 7